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Compare Insightly vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

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Overview

Description

Insightly is a sales and marketing software that will help you manage your contacts, leads, deals and opportunities. You can organize your contacts into lists, collaborate with teammates ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Starts from $29
  • Starts from $25 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

30 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29
          • $25 , yearly
          Pricing Pans
          • Not Available
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          Pricing Pageinsightly pricingsalesforce-service-cloud pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          501

          Very Good

          253

          Good

          72

          Poor

          40

          Terible

          10

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Insightly CRM stands out as a user-friendly and customizable platform for businesses aiming to improve sales processes and centralize customer data. Its strengths lie in its adaptability to ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          4over LLC

          4over LLC

          Savanta

          Savanta

          Atlanta Eats

          Atlanta Eats

          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Media and Screenshots

          Screenshots
          Marketing

          9 Screenshots

          service cloud

          4 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Insightly and Salesforce Service Cloud offer a Free Trial.

          Insightly is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Insightly Starts at $29/User/Month whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

          Some top alternatives to Insightly includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, Keap, SalesCRM, DigitalCRM.com, Pipeline CRM and Zoho Marketing Automation.

          Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].