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Compare HESK vs InvGate Service Desk

HESK - Help Desk Software
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Overview

Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More

Entry Level Pricing
  • Starts from $24.91 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

Not Available

User Ratings

4.6

(13)
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Software Demo

Demo

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Features

Total Features

11 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $24.91 , Billed Yearly
        • Not Available
        Pricing Plans
        • HESK Cloud

          • 10 Support Agents

          • 10 GB file upload space

          • Statistics module

          Show more +

        • HESK Cloud Plus

          • Unlimited Support Agents

          • 50 GB file upload space

          • Escalate module

          Show more +

        • Not Available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        4

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        25

        Very Good

        18

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Flavourart

        Flavourart

        Department of Education

        Department of Education

        Cira

        Cira

        Toyota

        Toyota

        Mc Donalds

        Mc Donalds

        PWC

        PWC

        Media and Screenshots

        Screenshots

        No screenshots available.

        Incident screenshot

        6 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both HESK and InvGate Service Desk offer a Free Trial.

        HESK is designed for Large Enterprises, Medium Business and Small Business.

        InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of HESK begins at $24.91/Month when Billed Yearly, while pricing details for InvGate Service Desk are unavailable.

        Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

        Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].