Compare Helpshift vs Tidio Helpdesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	Tidio Helpdesk Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More
Entry Level Pricing	Not Available	Starts from $24 , yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.3/10	Not Available
User Ratings	4.1 (369)
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Software Demo

Demo

Features

Total Features	24 Features	13 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$24 , yearly
Pricing Plans	Not Available	Starter $29 /month Get Started Ideal for small businesses focused on enhancing customer satisfaction via live chat support. Everything in Free plus: 100 Handled Conversations Show more + Growth $59 /month Get Started Ideal for teams of all sizes prioritizing customer service as their competitive advantage. Everything in Starter plus: 250 Handled Conversations Show more + Plus $749 /month Get Started Everything in Growth plus: Custom quota of Handled Conversations Dedicated Success Manager Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Visit Website

User Reviews

User Ratings	4.1 (based on 369 reviews)	No reviews available for the product
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	No reviews available for the product
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	Tidio Helpdesk is an impressive AI-powered support solution that optimizes team efficiency and enhances customer satisfaction. Its smart ticketing system ensures seamless organization, while ...Read more
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center.	With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding. Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard. The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions. Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency. Although AI-driven, complex or highly technical queries may still require human intervention, limiting full automation. While effective for most businesses, larger enterprises may require more advanced customization options beyond Tidio’s standard features.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
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Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)	WordPress 4.1 (25641 reviews) HubSpot CRM 4.2 (10374 reviews) Membrain 4.7 (162 reviews)

Customers

Customers	Microsoft Playrix Zynga	Glovo Jaguar Stanley

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Zendesk Support 4.3 Zoho Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Tidio Helpdesk offers Free Trial, but Helpshift does not.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Tidio Helpdesk begins at $24/month when yearly, while pricing details for Helpshift are unavailable.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Helpshift vs Tidio Helpdesk vs Zendesk Support vs Zoho Desk

Helpshift

Tidio Helpdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure