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Compare Helpshift vs Desky vs ReclaimAI vs ZoomInfo InboxAI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Helpshift - Live Chat Software

Helpshift

(402)
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Desky

Desky

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Overview

Description

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.3/10

Not Available

User Ratings

4.1

(369)
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Visit website

Features

Total Features

24 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagehelpshift pricingdesky pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          • Small Business
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Individuals
          Platforms Supported
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Installed - Windows
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Mobile - Windows
          • Installed - Mac
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Visit Website
          Visit Website

          User Reviews

          User Ratings

          4.1

          (based on 369 reviews)

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          • Lack of detailed reviews from clients in the review system.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Quickbooks
          Quickbooks

          4.4

          (27182 reviews)
          Salesforce
          Salesforce

          4.3

          (31400 reviews)
          Zendesk Talk
          Zendesk Talk

          4.3

          (39 reviews)

          No Integration information available.

          Customers

          Customers
          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          No videos available.

          Alternatives

          Alternatives
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          ClickDesk - Live Chat Software
          ClickDesk

          4

          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          ReclaimAI - New SaaS Software
          ReclaimAI
          ZoomInfo InboxAI - New SaaS Software
          ZoomInfo InboxAI

          4.1

          Freshservice - Service Desk Software
          Freshservice

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Helpshift nor Desky offers a free trial.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Desky is designed for Large Enterprises, Small Business and Medium Business.

          Pricing details for both Helpshift and Desky are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Some top alternatives to Desky includes ReclaimAI, ZoomInfo InboxAI, Freshservice, Freshdesk, Zoho Desk, Zendesk Support, HelpDesk, Jitbit Helpdesk, ReadyDesk, UseDesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, HESK, DeskXpand and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA