Compare Helpshift vs Desky

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	Desky Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single ... Read More
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.3/10	Not Available
User Ratings	4.1 (369)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Desky has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	24 Features	5 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Freelancers Large Enterprises Medium Business Individuals	Small Business Freelancers Large Enterprises Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 369 reviews)	No reviews available for the product
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	No reviews available for the product
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	No Expert ai Review available for the product
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. AI bots are well-implemented, helping improve customer service efficiency and experience. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center. Some users find the system a bit overwhelming due to the number of available features and settings.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)	No Integration information available.

Customers

Customers	Microsoft Playrix Zynga	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.
Videos	2 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Freshservice 4.4 Freshdesk 4 Zoho Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Helpshift nor Desky offers a free trial.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Desky is designed for Large Enterprises, Small Business and Medium Business.

Pricing details for both Helpshift and Desky are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to Desky includes Freshservice, Freshdesk, Zoho Desk, Zendesk Support, HelpDesk, Jitbit Helpdesk, ReadyDesk, UseDesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, HESK, DeskXpand and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Helpshift vs Desky

Helpshift

Desky

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure