Compare Helpshift vs ClickDesk vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	ClickDesk (84) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More
Entry Level Pricing	Not Available	Starts from $12.99 , Billed Yearly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.3/10	9.1/10
User Ratings	4.1 (369)	4 (95)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	24 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$12.99 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Free for 10 users 30 chats Handle 25 tickets Show more + Lite Get Started Unlimited Chats Widget Customization Chat Transfer & Groups Show more + Pro Get Started Chat Conferencing CRM Integration and API Video Chat Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 369 reviews)	4 (based on 95 reviews)
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	Excellent 37 Very Good 39 Good 4 Poor 1 Terible 3
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. AI bots are well-implemented, helping improve customer service efficiency and experience. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center. Some users find the system a bit overwhelming due to the number of available features and settings.	Facilitates easy and effective communication with clients, enhancing customer service and satisfaction. User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training. Affordable pricing for the range of features provided, making it accessible to businesses of various sizes. Integration with popular business applications, enhancing productivity and workflow efficiency. Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform. Occasional issues with slow customer support response times, leading to delays in issue resolution. Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage. Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews)

Customers

Customers	Microsoft Playrix Zynga	Mirantis Smart Tuition Manage Protect

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Helpshift nor ClickDesk offers a free trial.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for Helpshift are unavailable.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.

Compare Helpshift vs ClickDesk vs ZoomInfo Chat

Helpshift

ClickDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure