Yes, both Helprace and Freshdesk offer a Free Trial.
Helprace is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Helprace Starts at $9/User/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.
Some top alternatives to Helprace includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, Help Desk Premier and BoldDesk.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.