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Compare HelpDesk vs Snappy vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpDesk (25) Visit website Visit Website	Snappy Visit website Visit Website

Overview

Description	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More	Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $15
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.4/10	8.1/10
User Ratings	4.3 (50)
	Visit website	Visit website

Features

Total Features	15 Features	10 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$15
Pricing Pans	Team $34 Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 50 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0	No Reviews No reviews available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Jira 4.4 (17380 reviews) Constant Contact 3.7 (7452 reviews) MailChimp 3.9 (27427 reviews)

Customers

Customers	Bungalow.Net Rategenius STS Gaming Group	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].