Yes, both HelpDesk and Service Creatio offer a Free Trial.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Service Creatio is designed for Large Enterprises, Medium Business and Small Business.
Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Service Creatio Starts at $45/User/Month.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.
Some top alternatives to Service Creatio includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, Wowdesk, TOPdesk, Salesforce Service Cloud, ReadyDesk, UseDesk, Milldesk, DeskXpand and BoldDesk.