spotsaas-logo
Get Listed

Compare HelpDesk vs Service Creatio vs Freshservice vs ManageEngine ServiceDesk Plus

HelpDesk - Help Desk Software
Get Quote
Get Quote
Get Quote

Overview

Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $45
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.4/10

Not Available

User Ratings

4.3

(50)

4.5

(12)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

15 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $29 , Billed Yearly
        • $45
        Pricing Pans
        • Team

          • Multiple mailboxes

          • Reply address assigned to Team

          • Multiple email templates

          Show more +

        • Enterprise

          • Includes features of Team plan, plus

          • Security Audit log Security assistance

          • Audit log

          Show more +

        • Not Available
        Pricing Pagehelpdesk pricingservice-creatio pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        23

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        8

        Very Good

        1

        Good

        1

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Bungalow.Net

        Bungalow.Net

        Rategenius

        Rategenius

        STS Gaming Group

        STS Gaming Group

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ticket Detail

        3 Screenshots

        Profile

        4 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both HelpDesk and Service Creatio offer a Free Trial.

        HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

        Service Creatio is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for HelpDesk Starts at $29/User/Month when Billed Yearly whereas for Service Creatio Starts at $45/User/Month.

        Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

        Some top alternatives to Service Creatio includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, Wowdesk, TOPdesk, Salesforce Service Cloud, ReadyDesk, UseDesk, Milldesk, DeskXpand and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].