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Compare HelpDesk vs LiveChat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpDesk (25) Visit website Visit Website	LiveChat (791) Visit website Visit Website

Overview

Description	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $16 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.4/10	9.8/10
User Ratings	4.3 (50)	4.4 (2017)
	Visit website	Visit website

Features

Total Features	15 Features	8 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$16 , Billed Yearly
Pricing Pans	Team $34 Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +	Starter $19 Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team $39 Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business $59 Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 50 reviews)	4.4 (based on 2017 reviews)
Rating Distribution	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Bungalow.Net Rategenius STS Gaming Group	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].