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Compare Help Scout vs Pipeline CRM vs Salesforce Sales Cloud vs Pipedrive

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Overview

Description

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More

Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its ... Read More

Entry Level Pricing
  • Starts from $20 , Billed Yearly
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

15 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $20 , Billed Yearly
          • $25 , Billed Yearly
          Pricing Pans
          • Standard

            • 2 Mailboxes (Additional Mailboxes are $10 each per month)

            • 1 Docs site (Additional Docs sites are $20 each per month)

            • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

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          • Plus

            • Includes features of Standard plan, plus

            • 5 Mailboxes (Additional Mailboxes are $10 each per month)

            • 2 Docs sites (Additional Docs sites are $20 each per month)

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          • Pro

            • Includes features of Plus plan, plus

            • 25 Mailboxes (Additional Mailboxes are $10 each per month)

            • 10 Docs sites (Additional Docs sites are $20 each per month)

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          • Start Plan

            • 1 Sales Pipeline

            • People

            • 250 Deals per account (Active deals)

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          • Develop

            • 2 Sales Pipelines

            • People

            • 2500 Deals per account (Active deals)

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          • Grow

            • 5 Sales Pipelines

            • People

            • Unlimited Deals per account (Active deals)

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          Pricing Pagehelp-scout pricingpipeline-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          237

          Very Good

          67

          Good

          11

          Poor

          5

          Terible

          5

          Excellent

          581

          Very Good

          269

          Good

          51

          Poor

          14

          Terible

          8

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently ...Read more

          Pros and Cons

          No pros or cons available for the product

          • User-friendly and intuitive interface, making it easy to navigate and train new hires.

          • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

          • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

          • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

          • Strong reporting and data visualization features, with easy reconfiguration for deeper insights.

          • Limited advanced features or functionalities compared to other robust CRM platforms.

          • Occasional clunkiness in navigation or usability reported by some users.

          • Integration with external apps and tools can lack depth or cross-compatibility in certain cases.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          YETI

          YETI

          Trello

          Trello

          Mixmax

          Mixmax

          Fujifilm

          Fujifilm

          Matific

          Matific

          Monograma

          Monograma

          Media and Screenshots

          Screenshots
          Help Scout

          7 Screenshots

          List View screenshot

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Help Scout and Pipeline CRM offer a Free Trial.

          Help Scout is designed for Large Enterprises, Medium Business and Small Business.

          Pipeline CRM is designed for Freelancers, Medium Business and Small Business.

          Pricing for Help Scout Starts at $20/User/Month when Billed Yearly whereas for Pipeline CRM Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to Help Scout includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

          Some top alternatives to Pipeline CRM includes Salesforce Sales Cloud, Pipedrive, Freshsales, Salesflare, Close, Vendasta, Keap, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce, HubSpot CRM, CompanyHub CRM, Thryv, Onpipeline, SalesCRM, edge CRM and Salesdash CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].