Compare HaloITSM vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HaloITSM (16) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	Free Trial available	Get Free Trial
User Ratings	4.6 (83)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 83 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more	No Expert ai Review available for the product
Pros and Cons	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	NHS Siemens AkzoNobel	Domino's Airbnb Square

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HaloITSM and Jira Service Desk offer a Free Trial.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for HaloITSM are unavailable.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HaloITSM vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

HaloITSM

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure