Compare HaloITSM vs BackHQ vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HaloITSM (16) Get Quote Get Quote	BackHQ (2) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More	BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.6 (83)	4.7 (4)
	Get Quote	Get Quote

Software Demo

Demo	View demo	BackHQ has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 83 reviews)	4.7 (based on 4 reviews)
Rating Distribution	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more	No Expert ai Review available for the product
Pros and Cons	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)	BambooHR 4.2 (1427 reviews) Jira 4.4 (17380 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	NHS Siemens AkzoNobel	Statista Dance Marley Sppon

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HaloITSM offers Free Trial, but BackHQ does not.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

BackHQ is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both HaloITSM and BackHQ are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Some top alternatives to BackHQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, UseDesk, Sitehelpdesk and LabiDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HaloITSM vs BackHQ vs Freshservice

HaloITSM

BackHQ

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure