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Compare GoTo Connect vs CloudTalk vs Nextiva

GoTo Connect - VoIP Providers
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Overview

Description

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $24
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $24
        • $25 , Billed Yearly
        Pricing Plans
        • Not Available
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

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        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

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        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        Expert's Review generated by AI

        GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and ...Read more

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        Pros and Cons
        • User-friendly platform, making it easy to use even during busy work periods.

        • Reliable service with clear calls and excellent connection.

        • Quick and helpful customer service support.

        • Ability to work from anywhere and forward calls to mobile devices.

        • Integration of communication features like calls, meetings, and messages in one platform.

        • Occasional issues with phone app functionality and software bugs.

        • Limited marketplace options for advanced functionalities and apps.

        • Challenges with caller ID and occasional service interruptions.

        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Salesforce

        Salesforce

        COMCAST

        COMCAST

        The North Face

        The North Face

        No Customers information available.

        Media and Screenshots

        Screenshots
        Overview

        1 Screenshots

        Agent Information

        3 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both GoTo Connect and CloudTalk offer a Free Trial.

        GoTo Connect is designed for Large Enterprises, Medium Business and Small Business.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for GoTo Connect Starts at $24/User/Month whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

        Some top alternatives to GoTo Connect includes RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper, 4PSA VoipNow, Voxloud, MightyCall, Ringover, CloudPhone and OpenPhone.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].