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Compare Gmail vs Issuetrak vs Zoho Desk vs Zendesk Support

Gmail - Email Marketing Software
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Issuetrak - Help Desk Software
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Overview

Description

Gmail gives you fast and easy access to send, receive and manage emails like never before. With its latest updates, you'll always be up-to-date with real-time notifications and swift ... Read More

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $69
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

8.8/10

User Ratings

4.4

(72)
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Software Demo

Demo

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Features

Total Features

11 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $69
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          issuetrak pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          381

          Very Good

          93

          Good

          46

          Poor

          58

          Terible

          357

          Excellent

          31

          Very Good

          32

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Gmail has long been a dominant email service provider, celebrated for its user-friendly interface, powerful spam filtering, and solid integration with other Google services like Calendar and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Efficient spam filter acknowledged by some users for keeping many unwanted emails out of the inbox.

          • User-friendly interface liked by long-time users for its clean design and ease of navigation.

          • Integration with other Google services, such as Google Drive, Calendar, and Tasks, praised for convenience in managing productivity and storage.

          • Generous free storage capacity (15 GB) appreciated as sufficient for personal and professional needs.

          • Accessibility from multiple devices (laptop, phone, tablet) is a valued feature for users managing emails on the go.

          • Major account recovery issues, such as losing access due to outdated phone numbers or forgotten passwords, cause significant frustration and unreliability.

          • Poor customer support experience, lacking live chat or phone assistance, leaves users feeling helpless during critical issues.

          • Excessive ad promotions and spam from Gmail itself anger users, with requests to stop ads often going ignored.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Pfizer

          Pfizer

          Dollar Tree

          Dollar Tree

          Vigor Industrial

          Vigor Industrial

          Media and Screenshots

          Screenshots
          Business Collaboration Tools

          1 Screenshots

          Overview

          6 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Gmail nor Issuetrak offers a free trial.

          Gmail is designed for Large Enterprises, Medium Business and Small Business.

          Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Issuetrak begins at $69/User/Month, while pricing details for Gmail are unavailable.

          Some top alternatives to Gmail includes Pipedrive, Campaigner, Moosend, SMTP, Omnisend, Constant Contact, MailChimp, Campaign Monitor, GetResponse, Mailjet, weMail, StreamSend, Groupmail, Inbox Mailers, SALESmanago Email Marketing, SendFox and Emaily.

          Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].