Compare FullStory vs Help Scout vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	FullStory (276) Get Quote Get Quote	Help Scout (325) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The FullStory Chrome Extension lets you see every click, scroll, and keystroke your visitors make on your site, allowing you to review every step of their journey. You'll find insights ... Read More	Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More
Entry Level Pricing	Not Available	Starts from $20 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.7/10
User Ratings	4.4 (509)	4.4 (741)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	15 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$20 , Billed Yearly
Pricing Plans	Not Available	Standard Get Started 2 Mailboxes (Additional Mailboxes are $10 each per month) 1 Docs site (Additional Docs sites are $20 each per month) Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly) Show more + Plus Get Started Includes features of Standard plan, plus 5 Mailboxes (Additional Mailboxes are $10 each per month) 2 Docs sites (Additional Docs sites are $20 each per month) Show more + Pro Get Started Includes features of Plus plan, plus 25 Mailboxes (Additional Mailboxes are $10 each per month) 10 Docs sites (Additional Docs sites are $20 each per month) Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 509 reviews)	4.4 (based on 741 reviews)
Rating Distribution	Excellent 233 Very Good 36 Good 4 Poor 2 Terible 1	Excellent 237 Very Good 67 Good 11 Poor 5 Terible 5
Expert's Review generated by AI	FullStory has garnered significant praise over the past year for its powerful capabilities in providing detailed analytics and session replays for users. Customers are delighted with its ability ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides detailed analytics and metrics for understanding user behavior effectively. Easy to set up and implement, with quick access to data insights. Offers real-time feedback and alerts to improve user experience and product quality. Great for tracking user sessions, identifying pain points, and making data-driven decisions. Enables creating custom dashboards for tracking user actions and sharing data across teams. May require some time to explore the full range of features, which can be overwhelming for new users without adequate support. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities for some users.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) Clockify 4.3 (111 reviews)

Customers

Customers	No Customers information available.	YETI Trello Mixmax

Media and Screenshots

Screenshots	5 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	VWO Insights VWO FullStack Crazy Egg 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both FullStory and Help Scout offer a Free Trial.

FullStory is designed for Large Enterprises, Medium Business and Small Business.

Help Scout is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Help Scout begins at $20/User/Month when Billed Yearly, while pricing details for FullStory are unavailable.

Some top alternatives to FullStory includes VWO Insights, VWO FullStack, Crazy Egg, Lucky Orange, Hotjar, Mouseflow, Email Heatmaps, Inspectlet, PinPut, ClickStory, WebForce Analytics and Steel Analytics.

Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare FullStory vs Help Scout vs Zendesk Support vs Zoho Desk

FullStory

Help Scout

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure