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9.6

Spot Score

FullStory - Heat Map Software

FullStory Reviews in February 2025: User Ratings, Pros & Cons

Track every move, understand your users.

4.4

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FullStory Reviews & Ratings

4.4

Very Good

Based on 509 ratings & 276 reviews

Rating Distribution

Excellent

(233)

Very Good

(36)

Good

(4)

Poor

(2)

Terible

(1)

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Showing 1-10 out of 276

AU

Anonymous User

05/29/24

5 out of 5

"Works very well to debug your production issues"

What do you like best about Fullstory? Ability to replay the user session and view all different analytics What do you dislike about Fullstory?

TK

Tyler K

05/29/24

5 out of 5

"Analytics with context!"

What do you like best about Fullstory? I love having a a full analytics platform to keep track of what my customers are doing. I really like how you can watch sessions right in context of your metrics.

BB

Brianna B

05/29/24

5 out of 5

"FullStory is my favorite tool in our box!!"

What do you like best about Fullstory? FullStory makes it easy to view user sessions to know how to best support our users with questions or difficulties. We have been able to create clearer training for our users and as a product team, build new features that our clients have requested. I use FullStory every day and it's part of my routine to open it and have it ready. It doesn't take much to onboard a new colleague to the product and everyone is very impressed when they use it. ...

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DS

Daniel S

02/08/24

5 out of 5

"FullStory has been instrumental in monitoring our funnels, customer journey, and pain points"

What do you like best about FullStory? FullStory's ability to quickly setup and iterate useful Dashboards to track user actions. Dashboards have been invaluable in sharing data quickly across teams and comparing data sets over various time periods.

AL

Alejandro L

11/08/23

5 out of 5

"Fuyllstory gives you the authentic picture of wha's going on on your site"

What do you like best about FullStory? Fullstory offers an incredibly powerful capability that allows me to uncover issues, identify key patterns, analyze user behavior, and quantify them effectively. One of the standout features is the ability to measure the conversion rates of different user segments and make insightful comparisons between them. This functionality provides valuable data-driven insights into how well specific user groups perform, enabling me to make informed decisions and ...

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BB

Brianna B

10/30/23

5 out of 5

"FullStory is my favorite tool in our box!"

What do you like best about FullStory? FullStory makes it easy to view user sessions to know how to best support our users with questions or difficulties. We have been able to create clearer training for our users and as a product team, build new features that our clients have requested. I use FullStory every day and it's part of my routine to open it and have it ready. It doesn't take much to onboard a new colleague to the product and everyone is very impressed when they use it.

AU

Anonymous User

10/23/23

5 out of 5

"FullStory is an incredible UX Analysis tool that provides great customer insights."

What do you like best about FullStory? I like how easy it is to create funnels and watch sessions of actual users as they use our website. It makes understanding what the user is doing so much more tangible. The Inspector tool is so helpful to zero in of customer pain points and provide valuable information back to our developer teams.

AH

Andrew H

10/18/23

5 out of 5

"Debugging issues and gathering product usage metrics has never been easier"

What do you like best about FullStory? The ability to quickly find any data you need, without custom logging. This could be a question related to a single user session, or larger product usage question.

AU

Anonymous User

10/18/23

5 out of 5

"Stop arguing and stat doing"

What do you like best about FullStory? Full story has made it easier to have conversations between product and UX on direction of features. Finding pain points. which features are being used, their value. Additionally the ability to track key performance metrics simpifies the process. Alerts, metrics, journeys, and funnels allow us to turn the wealth of data into meaningful and most importantly actionable decisions. Fullstory give a lot of support and does a lot to help track their ...

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SS

Samanvay S

10/18/23

5 out of 5

"Director - Consulting"

What do you like best about FullStory? The depth of data tha fullstory has is great. What do you dislike about FullStory?