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Compare Freshdesk vs SmatBot

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Visit website Visit Website	SmatBot (24) Visit website Visit Website

Overview

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	SmatBot, ChatBots software, for anyone to develop chatbots without programming skills. SmatBot helps anyone to create chatbots easily. With SmatBot user can create chatbots in one click in ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $10 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	Not Available
User Ratings	4 (5374)	4.5 (1)
	Visit website	Visit website

Features

Total Features	16 Features	0 Features
Unique Features		No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$10 , Billed Yearly
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth $18 Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro $59 Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Free Get Started Number of Bots : 1 Number of Chats : 100 per Month Rich Media Input Show more + Starter $15 Get Started Number of Bots : 5 Number of Chats : 1000 per Month Includes features of Free plan Pro $45 Get Started Number of Bots : 10 Number of Chats : 5000 per Month Includes features of Starter plan, plus Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Individuals Large Enterprises Freelancers	Medium Business Small Business Individuals Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 (based on 5374 reviews)	4.5 (based on 1 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 19 Very Good 5 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	Pearson Bridgestone Feefo	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	3 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	BotPenguin 4.7 Alterra Hybrid.Chat 4.8

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].