Compare Freshdesk vs SmartBots vs Octane AI

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	SmartBots Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Elevate your bot game with SmartBots, the ultimate conversational AI platform. Its training, testing, validation, and analytics modules boost bot performance in Biotech, Healthcare, Pharma, ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.5/10	Not Available
User Ratings	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Freelancers Small Business Large Enterprises Individuals	Medium Business Freelancers Small Business Large Enterprises Individuals
Platforms Supported	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - Android Browser Based (Cloud) Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	No Reviews No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Quickbooks 4.4 (27182 reviews) Workday Financial Management 3.6 (148 reviews) RingCentral Meetings 3.9 (198 reviews)

Customers

Customers	Pearson Bridgestone Feefo	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	2 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Octane AI Enterprise Bot 4.3 BusinessOnBot

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshdesk offers Free Trial, but SmartBots does not.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

SmartBots is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for SmartBots are unavailable.

Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to SmartBots includes Octane AI, Enterprise Bot, BusinessOnBot, Conversational AI Bot, OneBot, Amazon Lex, SAP Conversational AI, Botpress, yellow.ai and Userbot.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs SmartBots vs Octane AI

Freshdesk

SmartBots

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure