site-logo
Updated on :

Compare Freshdesk vs ProProfs Help Desk vs Zoho Desk vs Zendesk Support

Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

From the simple interface, to the powerful base features, everything in this package was thought through. ProProfs Help Desk is the perfect solution for companies needing help ticketing ... Read More

Pricing Options
  • Free Trial available
  • $10, Billed Yearly
Spotsaas Score

9.5/10

Spot Score

8.7/10

Spot Score

Features

Total Features

16 Features

15 Features

Unique Features

      Pricing

      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings

      5

      111

      4

      41

      3

      5

      2

      7

      1

      51

      5

      1

      4

      1

      3

      0

      2

      0

      1

      0

      Positive Reviews
      Negative Reviews

      Integrations

      Integration with other apps
      Harvest
      Harvest

      Time Tracking Software

      Microsoft Teams
      Microsoft Teams

      Collaboration Software

      Zoho CRM
      Zoho CRM

      CRM Software

      ProProfs Project
      ProProfs Project

      Project Management Software

      Salesforce
      Salesforce

      CRM Software

      ProProfs Chat
      ProProfs Chat

      Live Chat Software

      Media and Screenshots

      Screenshots
      Freshdesk

      No screenshots available.

      Videos
      video-0
      video-0

      Alternatives

      Alternatives

      Add to Compare

      Compare similar Apps

      Our Picks

      Zoho Desk - Help Desk Software
      Zoho Desk

      Industry’s first context-aware help desk application.

      Visit Website
      Zendesk Support - Help Desk Software
      Zendesk Support

      personalizes customer support solution

      Visit Website
      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      Flexible software to empower IT help desk

      Visit Website

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].