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Compare Freshdesk vs Paperform

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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Paperform is a powerful, easy-to-use HTML form builder. Create online forms in minutes and accept payment directly into the PayPal account.

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $20 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.5/10

9.2/10

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $20 , Billed Yearly
          Pricing Plans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans
          • Essentials

            • Number of Forms: Unlimited

            • Form Views / Month: 10,000

            • Submissions / Month: 1,000

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          • Pro

            • Includes features of Essentials plan, plus

            • Form Views / Month: Unlimited

            • Submissions / Month: 10,000

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          • Agency

            • Includes features of Pro plan, plus

            • Submissions / Month: Unlimited

            • 5 Users included (+$5/user/month)

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          Other Details

          Organization Types supported
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          135

          Very Good

          3

          Good

          6

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Paperform stands out as a powerful and flexible tool for creating forms, with a user-friendly interface that makes it easy to learn and use. Users have praised the exceptional customer support ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Excellent customer support with fast and proactive assistance.

          • User-friendly interface and ease of learning.

          • Powerful features and flexibility for creating dynamic forms.

          • Responsive and knowledgeable support team willing to go above and beyond.

          • Prompt and professional support available at all times.

          • Building highly advanced functionality can be tricky.

          • Limited selection in the Marketplace for additional apps and connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Freshdesk

          6 Screenshots

          Rename form

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk and Paperform offer a Free Trial.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Paperform is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Paperform Starts at $20/Month when Billed Yearly.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Paperform includes Cognito Forms, Formsite, Typeform, Google Forms, Jotform, MightyForms, 123FormBuilder, Forms, EmbedForms, Forms.io by 500apps, FormDesigner and FormLink.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].