Drip Reviews in January 2025: User Ratings, Pros & Cons

The best email marketing tool I ever used

What do you like best? First, the price. It's very affordable for what it does. And it's also great for ecommerce shops with their automations. What do you dislike? I thought lead scoring was available when I subscribed, but I'm more than ok with the software itself today. Recommendations to others considering the product: If you are looking for a great emailing tool for your ecommerce, Drip is the best. What problems are you solving with the product? What ...

Powerful and easy to use email marketing platform for ecommerce

What do you like best? I love how simple and easy it is to integrate with ecommerce platforms such as shopify and then create email automations that generate revenue on autopilot. The integrations make it really easy to see how each email performed from a financial perspective, so I can replicate the types of emails that generate the most revenue. What do you dislike? There are some issues with cross-domain tracking and reporting, but that’s probably not an issue for most ...

Perfect Email service for us

What do you like best? The interface is easy to use, and the analytics are useful for our retail store. I love being able to create segments as we are creating emails, allowing me to customize to what product we are featuring in our email. It has a fantastic automatic resend feature that is just one click. And it is very compatible with Shopify! Plus the price is lower or on par with the other services we considered, when we take into account the size of our email list. What do you ...

Superb Automation and Segmentation with User-Friendly Interface

What do you like best? Automation through their Workflows and Rules and superior deliverability. Drip has super-powerful Rules feature and segments creating. Saved segments can be updated automatically based on the segment criteria. There are a ton of integrations with third-party apps. Some are native and others are via Zapier. It also integrates with Shopify and WooCommerce for e-commerce businesses. Drip Workflow includes a feature called Goals which is also very useful and robust. ...

We switched to Drip and never looked back!

What do you like best? The visual layout for campaigns and workflows has saved me so much time. I no longer need to draft them out in Vizio or PowerPoint—or even by hand—because I can easily draft and manipulate each workflow exactly as I need it in real time. I also appreciate the customer service team for their responsiveness and going above and beyond whenever I'm in a bind. What do you dislike? I wish the Liquid user guide had more detail and gave multiple examples for each ...

Best email marketing system around

What do you like best? I love how flexible drip is and simple to do segmenting. I also am a fan of getting all the tools for free until you get to 100 leads. Basically there isn’t much that you can’t do with drip if you know what you want to do with it. What do you dislike? Lack of support for embedded forms. However there is the option to embed forms into a blog post for instance. But to have them look like they belong on your site (branded) you need to know css. I ...

E-Commerce Just Got Easier

What do you like best? Learning new software has its challenges but I'm happy that I chose Drip for CRM management. My store is powered by WooCommerce in a world where Shopify users have way more integration partners. Drip has created a seamless integration with WooCommerce and the setup was extremely easy. What do you dislike? The People tab, specifically trying to get into a customer's profile or create segments isn't user friendly. Updating it quickly and learning what ...

It's great! Can be improved but is still very very good

What do you like best? I love the integrations, especially to Facebook. It makes our targeting easier and better. I also love the automations and bulk actions. I started using Drip before their email builder so it was just texts and basic images but now their builder has a lot of options so I also love that. You now have the option to change header backgrounds even the background of the body of text which is great. You can also arrange the layout and that is very handy when you want to ...

Worked with ~5 other marketing platforms and drip is my favorite.

What do you like best? The broadcasts, workflows, and rules all work really nicely together to give you automated marketing when you want it or a more bulk message when you need it. What do you dislike? Forms, lead collection, and landing pages. They all need work - the quality of their list building tools is so far not great but I know they are working on it. I also wish they would continue to expand some of their integrations. What problems are you solving with the ...

Super intuitive

What do you like best? We shifted from MailChimp to Drop because MailChimp wasn't intuitive enough for us. We're entrepreneurs, not digital emailing experts, so we needed something easy to use. Drip proved to work like a charm, so we're now getting a lot more efficient at sending emails! Also, the ease of using tags automatically when users register on our site is fab and making our life incredibly easy from a workflow point of view. What do you dislike? So far, nothing to ...