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9.2

Spot Score

Paperform - Online Form Builder Software

Paperform Reviews in February 2025: User Ratings, Pros & Cons

Effortlessly create and get paid online.

4.7

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Starts from $20/Month when Billed Yearly

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Paperform Reviews & Ratings

4.7

Excellent

Based on 197 ratings & 144 reviews

Rating Distribution

Excellent

(135)

Very Good

(3)

Good

(6)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 144

EN

Erik Neff

06/14/24

5 out of 5

Delighted That I Switched From Typeform to Paperform

I switched from Typeform to Paperform because I needed more control over a contact form I had built. The switch has been terrific. Paperform is head and shoulders better in every measurable way, and I loved Typeform, so that's saying a lot. The clincher for me is the live chat they have - their agents are responsive and knowledgeable. Very impressed!

DR

Diego Ricardo Ortiz Gonzalez

06/11/24

5 out of 5

Gabbi was very nice

Gabbi was very nice. Still, I hope my request is followed and eventually the feature I suggested can be implemented

DL

Defeng Lin

06/08/24

5 out of 5

support is fast and proactive

support is fast and proactive, they will check the form for me and even provide good suggestions, which i may not have thought of. They showed empathy when things do not goes well and stand by my side to help me

GJ

George Just

06/03/24

5 out of 5

Super easy to learn

Super easy to learn. Excellent support team. Very reasonable pricing.

D

Dylan

05/22/24

5 out of 5

Great software and support!

A user friendly software with great customer support! The service they provide is exceptional and in the occasions you push the form to its full potential, the support team are incredibly helpful in helping you maximise your results

V

Valentina

05/16/24

5 out of 5

Wonderful customer support

Super wonderful customer support! Fast and efficient.

HS

Heather S

05/15/24

5 out of 5

Very helpful

Date of experience: May 15, 2024

PO

Pam Osborn

05/08/24

5 out of 5

Can't go wrong with Paperform

Paperform is super easy to use and the customer service is fast, competent and polite.

MG

Matt Graves

05/05/24

5 out of 5

Awesome tool and top notch support

We've been using Paperform for our mobile car detailing business for 2 years now. Have tried Typeform and Jotform previously. Paperform takes the cake! We use it to calculate quotes dynamically for customers requesting our service, and it's been fantastic as a tool. Most impressive is the responsiveness and quality of Paperform's support team. I always get answers quickly and when I have trouble with a formula or syntax, I usually get to the answer within an hour or less. Highly recommend ...

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KB

Kate Bautista

05/02/24

5 out of 5

Exceptional Team: A Fast and Efficient User Support

I was making a form when suddenly, Paperform detected that it was suspicious. I panicked a little as I need to finish the form soon. Fortunately, Paperform suggested that I contact their customer support and I was surprised at how fast they replied to my query! Thanks to them, I was able to finish what I'm working on without any issues.