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Compare Freshdesk vs Freshping

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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

FreshPing allows user to quickly and easily create and manage email alerts that are sent directly to a specified email account when a website goes down or becomes unavailable. FreshPing ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $11 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.5/10

9.4/10

User Ratings
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Software Demo

Demo

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Freshping has not given any software demo yet

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Features

Total Features

16 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $11 , Billed Yearly
          Pricing Pans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans
          • Sprout

            • When you start out

            • 50 checks cannot add checks

            • 50 Checks 1 Min interval

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          • Blossom

            • $11 per month billed annually

            • $14 per month, billed monthly

            • 60 Checks can add more checks

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          • Garden

            • $36 per month billed annually

            • $45 per month, billed monthly

            • 80 Checks Can add more checks

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          Pricing Pagefreshdesk pricingfreshping pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          542

          Very Good

          114

          Good

          7

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Freshping by Freshworks stands out as a top choice for website and server monitoring, as highlighted by users in recent reviews. The ease of setup and user-friendly interface make it a standout ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Easy to set up and use, with excellent configuration options.

          • Integrates well with other Freshworks products.

          • Offers a free tier with essential features.

          • Provides timely alerts on availability issues.

          • Seamless integration with Freshservice for issue tracking.

          • Limited advanced features and customizations for newcomers.

          • Marketplace lacks a variety of additional apps and connectors for enhanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Freshdesk

          6 Screenshots

          Freshping (Formerly Insping) Demo - global-latency

          1 Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk and Freshping offer a Free Trial.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Freshping is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Freshping Starts at $11/Month when Billed Yearly.

          Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Freshping includes Uptime, Uptime Robot, Better Uptime, DevMonitor.io, UpTime.onl, SiteUptime, 66uptime, WebForce Uptime and Pingt.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].