Yes, both Freshdesk and DronaHQ offer a Free Trial.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
DronaHQ is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for DronaHQ are unavailable.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to DronaHQ includes LiveCode, Planet Crust, Appup by 500apps, Simplifier, DOCOVA, Netcall Liberty Create, Flowfactory, DrapCode, SDMT LCAP/LCNC Platform and Noodl.