Freshdesk offers Free Trial, but Amity does not.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Amity is designed for Medium Business and Small Business.
The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for Amity are unavailable.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to Amity includes Parlor, ClientSuccess, Custify, UserIQ, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).