Yes, both Freshdesk and 8x8 offer a Free Trial.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
8x8 is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for 8x8 Starts at $12/User/Month.
Some top alternatives to Freshdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to 8x8 includes XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ, RingCentral Contact Center, Vocantas Communicate, Squaretalk, i2x and RingCentral Engage Digital.