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Compare eVoice vs Call Center Studio vs Nextiva

eVoice - Call Center Software
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Overview

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

8.9/10

User Ratings

3.2

(28)

4.7

(83)
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Software Demo

Demo

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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • Not Available
          Pricing Pans
          • eVoice Lite

            • 2 users

            • 350 minutes per month

            • 6 toll-free or local numbers

            Show more +

          • eVoice Unlimited

            • 4 users

            • Unlimited minutes

            • 12 toll-free or local numbers

            Show more +

          • eVoice Unlimited Plus

            • 6 users

            • Unlimited minutes

            • 18 toll-free or local numbers

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          • Browse all pricing plans
          • Not Available
          Pricing Pageevoice pricingcall-center-studio pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          28

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          5

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons
          • Seamless mobile app experience for remote work and client communication.

          • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

          • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

          • Effective features like auto attendant and call routing for better call management.

          • Outdated recording process for messages, requiring more steps than necessary.

          • Pricing can become costly with unexpected charges and lack of transparency in billing.

          • Limited customization options may be overwhelming for some users.

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Fantastic support system with seamless onboarding process.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Forbes

          Forbes

          Inc

          Inc

          PC

          PC

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots
          Reporting

          1 Screenshots

          Admin

          6 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both eVoice and Call Center Studio offer a Free Trial.

          eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of eVoice begins at $6.25/User/Month when Billed Yearly, while pricing details for Call Center Studio are unavailable.

          Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].