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Compare EUC Inventory CLOUD vs Atera vs Zendesk Support vs Zoho Desk

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Atera - Help Desk Software
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Overview

Description

Introducing EUC Inventory CLOUD, the ultimate solution for effortlessly managing and keeping track of your essential spreadsheets and tools in the cloud. With the tagline "Maintain Accurate ... Read More

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $129 , monthly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

Not Available

User Ratings
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Software Demo

Demo

EUC Inventory CLOUD has not given any software demo yet

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Features

Total Features

0 Features

48 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $129 , monthly
        Pricing Plans
        • Not Available
        • Pro

          $159

          /user/month

          • Remote management automations & scripting

          • Windows support

          • Remote monitoring and alerts

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        • Growth

          $209

          /user/month

          • All the magnitude of Pro

          • Mac and Linux support

          • Remote access using AnyDesk

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        • Power

          $249

          /user/month

          • All the power of Growth

          • Custom analytics

          • Custom support addresses (unlimited)

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        Excellent

        246

        Very Good

        27

        Good

        2

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        EUC Inventory CLOUD delivers an elegant, cloud-native solution to one of the most overlooked areas of asset management: tracking spreadsheets and other EUC tools. I found its automated ...Read more

        Atera delivers a refreshingly simple and efficient help desk experience, especially for small to mid-sized businesses looking to streamline support operations. Its intuitive ticketing system and ...Read more

        Pros and Cons
        • EUC Inventory CLOUD eliminates the tedious process of manual tracking by automating the inventory of critical spreadsheets and tools, greatly improving efficiency and accuracy.

        • The platform helps maintain up-to-date and error-free data, offering more control over business-critical documents and facilitating compliance and audit readiness.

        • As a hosted platform, it provides real-time access to updated inventories from anywhere, ensuring teams can collaborate and manage resources seamlessly across geographies.

        • Designed with simplicity in mind, it suits business professionals and analysts alike, requiring no complex configurations or deep technical knowledge to use effectively.

        • Though effective for SMBs and departmental use, enterprises with highly complex environments might find its capabilities lacking for broader digital infrastructure oversight.

        • While excellent for spreadsheets and similar assets, it may not support broader IT asset classes, potentially requiring supplemental tools for full asset management.

        • Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.

        • The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.

        • With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.

        • Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks.

        • Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.

        • Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Sodexo

        Sodexo

        Domino's

        Domino's

        TGI Fridays

        TGI Fridays

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        7 Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Atera offers Free Trial, but EUC Inventory CLOUD does not.

        EUC Inventory CLOUD is designed for Large Enterprises, Small Business and Medium Business.

        Atera is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Atera begins at $129/user/month when monthly, while pricing details for EUC Inventory CLOUD are unavailable.

        Some top alternatives to EUC Inventory CLOUD includes Atera and SuperOps RMM.

        Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].