Compare DoneDone vs Issuetrak vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	DoneDone (56) Get Quote Get Quote	Issuetrak (69) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	DoneDone is simple bug tracking software, perfect for agile teams. It saves time by allowing to create, assign, and resolve bugs from a single interface. DoneDone integrates with all the ... Read More	Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More
Entry Level Pricing	Starts from $4 , Billed Yearly	Starts from $69
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	8.7/10	8.8/10
User Ratings	4.3 (12)	4.4 (72)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	14 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$4 , Billed Yearly	$69
Pricing Plans	Collaborate Get Started Unlimited Users Unlimited Projects Custom Workflows Show more + Outreach Get Started Includes features of Collaborate plan, plus Unlimited Support Agents Unlimited Mailboxes Show more +	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 12 reviews)	4.4 (based on 72 reviews)
Rating Distribution	Excellent 41 Very Good 13 Good 2 Poor 0 Terible 0	Excellent 31 Very Good 32 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	DoneDone has garnered positive feedback from users over the past 12 months, with key strengths that stand out. The platform's simplicity and ease of use have been widely praised, making it a ...Read more	No Expert ai Review available for the product
Pros and Cons	Simple and intuitive UI, making it easy for users to learn and use the platform effectively. Efficient ticket support system that helps manage customer queries and support tasks seamlessly. Responsive and proactive developers who continuously enhance the user experience and features. Lack of advanced features like custom fields and more configuration options that some users may find limiting. Slow development pace for certain enhancements such as webhooks, which can delay the implementation of desired functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews) SendGrid 3.4 (1014 reviews) MailChimp 3.9 (27427 reviews)

Customers

Customers	No Customers information available.	Pfizer Dollar Tree Vigor Industrial

Media and Screenshots

Screenshots	1 Screenshots	6 Screenshots
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Backlog 4.3 Teamwork Desk 4.4 Issuetrak 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

DoneDone offers Free Trial, but Issuetrak does not.

DoneDone is designed for Large Enterprises, Medium Business and Small Business.

Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for DoneDone Starts at $4/User/Month when Billed Yearly whereas for Issuetrak Starts at $69/User/Month.

Some top alternatives to DoneDone includes Backlog, Teamwork Desk, Issuetrak, HelpDesk, Snappy, TestRail, Bug-Track.com, Disbug, TaskSift and Crash Catch.

Some top alternatives to Issuetrak includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare DoneDone vs Issuetrak vs Zendesk Support vs Zoho Desk

DoneDone

Issuetrak

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure