Compare Device42 vs Atera vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Device42 (26) Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Device42 is a web-based and mobile IT Asset Management (ITAM) software solution for any size IT environment. Device42's powerful automation engine allows users to streamline the most ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Not Available	Starts from $129 , monthly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	Not Available
User Ratings	4.6 (76)	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo	Device42 has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	9 Features	48 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$129 , monthly
Pricing Pans	Not Available	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 76 reviews)	4.6 (based on 601 reviews)
Rating Distribution	Excellent 21 Very Good 4 Good 1 Poor 0 Terible 0	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	Device42 is a must-have tool for any organization looking to streamline IT infrastructure management. Users praise its visual topology information, network communication reports, and robust ...Read more	No Expert ai Review available for the product
Pros and Cons	Comprehensive discovery options ranging from network, physical, to virtual infrastructures, useful for data center management. User-friendly interface with easy configuration and deployment, especially for infrastructure planning and migrations. Efficient REST API for easy customization and integration with other tools. Excellent support services with quick responses and helpful solutions for technical issues. Integration of IPAM, IT Asset Management, and Datacenter Management functionalities in one tool, enhancing data center organization and resource management. Updates and changes may require frequent version upgrades, impacting the handling of bugs and issues. Occasional complexity in understanding roadmap and documentation updates, necessitating clearer communication and user guidance. Limitations in real-time Application Dependency Mapping and presentation of topological diagrams, affecting visual data representation.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	No Customers information available.	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Atera 4.6 SuperOps RMM NinjaOne (NinjaRMM) 4.7	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Device42 and Atera offer a Free Trial.

Device42 is designed for Large Enterprises, Medium Business and Small Business.

Atera is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Atera begins at $129/user/month when monthly, while pricing details for Device42 are unavailable.

Some top alternatives to Device42 includes Atera, SuperOps RMM and NinjaOne (NinjaRMM).

Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Device42 vs Atera vs Zoho Desk vs Zendesk Support

Device42

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure