Compare Datto RMM vs Atera vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Datto RMM (72) Get Quote Get Quote	Atera (277) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This ... Read More	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More
Entry Level Pricing	Not Available	Starts from $129 , monthly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	Not Available	Not Available
User Ratings	4.3 (34)	4.6 (601)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	48 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$129 , monthly
Pricing Plans	Not Available	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 34 reviews)	4.6 (based on 601 reviews)
Rating Distribution	Excellent 52 Very Good 18 Good 1 Poor 1 Terible 0	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1
Expert's Review generated by AI	Datto RMM has garnered positive reviews over the past 12 months, showcasing its strengths as a reliable and efficient remote management tool. Users appreciate its ease of deployment, scalability, ...Read more	No Expert ai Review available for the product
Pros and Cons	Highly scalable and easy to deploy, enhancing MSP capabilities. Customizable interface for showing important information, efficient remote management tools. Integration with other Datto products, API access for enhanced utility. Easy to use, good alerting, stable remote access, and automation features. Clean and intuitive UI allowing easy navigation, even for new users. The richness of features and customizations might be overwhelming for newcomers without proper support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Xero 4.2 (5582 reviews) Addigy 4.2 (240 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	No Customers information available.	Sodexo Domino's TGI Fridays

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Atera 4.6 SuperOps RMM ManageEngine	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Atera offers Free Trial, but Datto RMM does not.

Datto RMM is designed for Large Enterprises, Medium Business and Small Business.

Atera is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Atera begins at $129/user/month when monthly, while pricing details for Datto RMM are unavailable.

Some top alternatives to Datto RMM includes Atera, SuperOps RMM, ManageEngine, NinjaOne (NinjaRMM), Remotedesk, SolarWinds RMM, Naverisk RMM & PSA, Pulseway, ConnectWise Automate and ITarian RMM.

Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Datto RMM vs Atera vs Zendesk Support vs Zoho Desk

Datto RMM

Atera

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure