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Compare Customerly vs Smartsupp vs ZoomInfo Chat

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Overview

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Entry Level Pricing
  • Starts from $24 , Billed Yearly
  • Starts from $10 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

9.3/10

User Ratings

4.6

(15)

4.4

(80)
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Software Demo

Demo

Customerly has not given any software demo yet

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Features

Total Features

8 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24 , Billed Yearly
          • $10 , Billed Yearly
          Pricing Plans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

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          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          2

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Expert's Review generated by AI

          Customerly has garnered positive reviews for its simplicity, valuable features, and affordability. Users praise its ease of use, especially for setting up customer service and integrating various ...Read more

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Pros and Cons
          • Affordable software offering great value for money, including a free tier with almost all necessary features.

          • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

          • User-friendly interface for both owners and customers, making it easy to use.

          • Provides tools for live chat support, email marketing, surveys, and CRM in a single platform.

          • Professional customer support team to address software issues effectively.

          • Some users find Customerly to be not the easiest and most efficient tool for live chat.

          • Concerns raised about the CEO's integrity and the company's commitment to promises.

          • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          Media and Screenshots

          Screenshots
          Customer service software with live chat

          1 Screenshots

          Notification

          4 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customerly offers Free Trial, but Smartsupp does not.

          Customerly is designed for Large Enterprises, Medium Business and Small Business.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Customerly Starts at $24/Month when Billed Yearly whereas for Smartsupp Starts at $10/User/Month when Billed Yearly.

          Some top alternatives to Customerly includes ZoomInfo Chat, Indemandly, LiveAgent, LiveChat, Crisp, Intercom, Userlike, Comm100 Live Chat, Natterly and LivePerson.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].