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Compare CloudTalk vs Knowlarity vs Nextiva

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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

8.7/10

User Ratings

3.7

(17)
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Software Demo

Demo

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Features

Total Features

10 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , Billed Yearly
          • Not Available
          Pricing Plans
          • Starter

            • Unlimited inbound & intracompany calls

            • Click to call

            • Automated call distribution

            Show more +

          • Essential

            • All Starter features, plus

            • Advanced analytics with unlimited history

            • Real-time client dashboard

            Show more +

          • Expert

            • All Essential features, plus

            • Salesforce integration

            • Power Dialer, Smart Dialer

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          842

          Very Good

          342

          Good

          46

          Poor

          22

          Terible

          45

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

          Super Receptionist has garnered strong positive feedback over the past 12 months, with users praising its seamless integration with Hubspot and feature-rich capabilities for call center and ...Read more

          Pros and Cons
          • Easy to use interface with seamless integration for productivity tools like CRM systems.

          • Fast and responsive customer support appreciated by users for efficient issue resolution.

          • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

          • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

          • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

          • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

          • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

          • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

          • Integration with HubSpot for seamless operations.

          • User-friendly interface for easy navigation.

          • Efficient bulk SMS feature along with detailed call reports.

          • Smooth setup process and quick IVR configuration.

          • Flexibility in routing calls to different mobile numbers for customer support.

          • Limited marketplace options for advanced functionalities and app integrations.

          • Complex features can be overwhelming for new users without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Reliance Foundation

          Reliance Foundation

          Cushman

          Cushman

          Fortis

          Fortis

          Media and Screenshots

          Screenshots
          Agent Information

          3 Screenshots

          Charts

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both CloudTalk and Knowlarity offer a Free Trial.

          CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

          Knowlarity is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for Knowlarity are unavailable.

          Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

          Some top alternatives to Knowlarity includes Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live, Ozonetel CloudAgent, Callision, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].