Compare CloudTalk vs Dialpad Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	CloudTalk (1297) Get Quote Get Quote	Dialpad Contact Center (35) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More	Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More
Entry Level Pricing	Starts from $25 , Billed Yearly	Starts from $75
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.6/10	Not Available
User Ratings	4.4 (1099)	4.5 (111)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Dialpad Contact Center has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25 , Billed Yearly	$75
Pricing Plans	Starter Get Started Unlimited inbound & intracompany calls Click to call Automated call distribution Show more + Essential Get Started All Starter features, plus Advanced analytics with unlimited history Real-time client dashboard Show more + Expert Get Started All Essential features, plus Salesforce integration Power Dialer, Smart Dialer Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1099 reviews)	4.5 (based on 111 reviews)
Rating Distribution	Excellent 842 Very Good 342 Good 46 Poor 22 Terible 45	Excellent 31 Very Good 3 Good 0 Poor 1 Terible 0
Expert's Review generated by AI	Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use interface with seamless integration for productivity tools like CRM systems. Fast and responsive customer support appreciated by users for efficient issue resolution. Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations. Reliable call quality even for international calls, reducing concerns about signal quality and cost. User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users. Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance. Delayed or lack of response to queries and requests, indicating the need for improved communication and availability. Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	No Integration information available.

Customers

Customers	No Customers information available.	Wework UBER TED

Media and Screenshots

Screenshots	3 Screenshots	3 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 CallTools 4.9 HoduCC 3.8	Call Center Studio 4.7 UJET 4.7 Zultys MXIE 3.9

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both CloudTalk and Dialpad Contact Center offer a Free Trial.

CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Pricing for CloudTalk Starts at $25/User/Month when Billed Yearly whereas for Dialpad Contact Center Starts at $75/User/Month.

Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare CloudTalk vs Dialpad Contact Center

CloudTalk

Dialpad Contact Center

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure