Compare Call Center Studio vs Channels

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Call Center Studio (80) Get Quote Get Quote	Channels (14) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More	Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More
Entry Level Pricing	Not Available	Starts from $15 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	8.9/10	Not Available
User Ratings	4.7 (83)	4.5 (14)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Channels has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$15 , Billed Yearly
Pricing Pans	Not Available	LITE Get Started Free incoming calls Free phone number 2 call distribution rules Show more + BASIC Get Started Free incoming calls Free phone number All call distribution rules Show more + PRO Get Started Free incoming calls Free phone number All call distribution rules Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 83 reviews)	4.5 (based on 14 reviews)
Rating Distribution	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 10 Very Good 4 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more	No Expert ai Review available for the product
Pros and Cons	Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Fantastic support system with seamless onboarding process. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Pipedrive 4.5 (5199 reviews)

Customers

Customers	Vodafone Fedex Volvo	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	1 Videos	No videos available.

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4	HoduCC 3.8 ChaseData 4.6 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Call Center Studio and Channels offer a Free Trial.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

Channels is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for Call Center Studio are unavailable.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Call Center Studio vs Channels

Call Center Studio

Channels

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure