Compare C2 ATOM vs BoldDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	C2 ATOM (27) Get Quote Get Quote	BoldDesk Get Quote Get Quote

Overview
Affiliate Disclosure

Description	C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More	BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More
Entry Level Pricing	Starts from $50	Starts from $8 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	8.7/10
User Ratings	4.3 (53)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	15 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$50	$8 , Billed Yearly
Pricing Pans	Not Available	Standard (Agent Based) Get Started Email ticketing Knowledge base Ticket auto assignment Show more + Growth (Agent Based) Get Started Includes features of Starter plan, plus Ticket event and time trigger rules CSAT surveys Show more + Enterprise (Agent Based) Get Started Includes features of Growth plan, plus Multi-brand help desk Multi-brand knowledge base Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 53 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 12 Very Good 14 Good 1 Poor 0 Terible 0	No Reviews No reviews available for the product
Expert's Review generated by AI	C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to configure and customize, adapting well to different business needs and processes. Efficient automation capabilities that optimize processes and increase productivity. Flexibility in managing IT tickets as well as requests from various service departments. Intuitive and user-friendly interface, making it accessible to a wide range of users. Comprehensive solution with features like request management, automation, and KB articles. Occasional performance issues with more than 1000 tickets open per day leading to slower response times. Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities. Overwhelming richness of features and customizations may be challenging for new users without sufficient support.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zapier 4.3 (3331 reviews)

Customers

Customers	No Customers information available.	IBM Intel Siemens

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

BoldDesk offers Free Trial, but C2 ATOM does not.

C2 ATOM is designed for Large Enterprises, Medium Business and Small Business.

BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for C2 ATOM Starts at $50/User/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

Some top alternatives to C2 ATOM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, TOPdesk, BoldDesk and Scopedesk.

Some top alternatives to BoldDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare C2 ATOM vs BoldDesk vs Zoho Desk vs Zendesk Support

C2 ATOM

BoldDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure