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Compare AskNicely vs Qualtrics Customer Experience

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Overview

Description

Build your culture on continuous customer feedback

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        682

        Very Good

        96

        Good

        7

        Poor

        1

        Terible

        1

        Excellent

        424

        Very Good

        175

        Good

        37

        Poor

        7

        Terible

        5

        Expert's Review generated by AI

        AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to ...Read more

        Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, ...Read more

        Pros and Cons
        • Simplifies feedback collection and management, providing real-time insights for quick actions.

        • Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality.

        • Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness.

        • Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates.

        • Customizable dashboards and themes for tailored data analysis and visualization.

        • Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility.

        • Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.

        • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

        • Dynamic and versatile survey styles with easy changes and important details recording.

        • Predictive intelligence engine for optimizing customer engagement.

        • Aesthetically pleasing with simple processes for survey responses and corrections.

        • Real-time tracking dashboards for insights.

        • Customizations and advanced features may be complex for new users without proper support.

        • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Cockburn ARC

        Cockburn ARC

        Ace sports

        Ace sports

        iClinic

        iClinic

        Volkswagen

        Volkswagen

        JetBlue

        JetBlue

        Media and Screenshots

        Screenshots
        Dashboard

        4 Screenshots

        CX Text iQ Dashboard

        4 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives

        No Alternative products available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither AskNicely nor Qualtrics Customer Experience offers a free trial.

        AskNicely is designed for Large Enterprises, Small Business and Medium Business.

        Qualtrics Customer Experience is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both AskNicely and Qualtrics Customer Experience are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to AskNicely includes and undefined.

        Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com, WovVXM, The Experience Manager and NICE Satmetrix.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].