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Compare Ameyo Engage vs Freshdesk Contact Center (Formerly Freshcaller) vs Nextiva vs Freshdesk

Overview

Description

Ameyo Engage Call Center Software is the only software platform that addresses all of Call Centers essential needs. Create measurable campaign results with visibility into every call, ... Read More

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.3/10

9.1/10

User Ratings
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Software Demo

Demo

Ameyo Engage has not given any software demo yet

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Features

Total Features

9 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Sprout

            • Buy Local Numbers

            • Buy Toll-free Numbers

            • Inbound Caller ID

            Show more +

          • Blossom

            • Includes features of Sprout Plan, plus

            • Number Porting

            • Basic Call Queues

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          • Garden

            • Includes features of Blossom plan, plus

            • IVR (Phone Trees)

            • Call Monitoring

            Show more +

          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          freshdesk-contact-center--formerly-freshcaller- pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          88

          Very Good

          66

          Good

          12

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Freshworks offers a suite of customer engagement tools that are greatly appreciated by users for their seamless integration and unified platform, which simplifies workflows and enhances ...Read more

          Pros and Cons
          • Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.

          • Easy to Use: Users appreciate the simplicity and user-friendliness of Freshworks products, making it accessible for various tasks.

          • Comprehensive Channel Integration: Freshworks solutions facilitate integration across multiple channels like email, telephone, chat, and social media.

          • User-Friendly Interface: Freshworks products have intuitive user interfaces that are easy to navigate and manage.

          • Quick Deployment: Customers find it easy to implement and deploy Freshdesk Contact Center, allowing quick setup and usage.

          • Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.

          • Limited Marketplace Selection: Users note a limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Dialing Issues: Some users experience difficulties with dialing clients in Freshcaller, which needs improvement.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Travix

          Travix

          Blys

          Blys

          Pirate Studios

          Pirate Studios

          Media and Screenshots

          Screenshots

          No screenshots available.

           New Report

          7 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk Contact Center (Formerly Freshcaller) offers Free Trial, but Ameyo Engage does not.

          Ameyo Engage is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk Contact Center (Formerly Freshcaller) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshdesk Contact Center (Formerly Freshcaller) begins at $15/User/Month when Billed Yearly, while pricing details for Ameyo Engage are unavailable.

          Some top alternatives to Ameyo Engage includes Nextiva, FIVE CRM, Novanet Cloud Contact Center, contactSPACE, Call Center Studio, Aircall, Dialpad Contact Center, RingCentral Contact Center, Focus Contact Center and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Freshdesk Contact Center (Formerly Freshcaller) includes Nextiva, Freshsales, Zendesk Talk, TalkDesk, Call Center Studio, Freshdesk, ClickDesk, Desky, Aircall and LeadDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].