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Compare Alcea IssueTrack vs Issuetrak vs Zendesk Support vs Zoho Desk

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Issuetrak - Help Desk Software
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Overview

Description

Alcea IssueTrack offers a powerful and flexible issue management solution for any organization looking to better keep track of tasks and issues. It enables organized workflows, fosters ... Read More

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $69
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

7.4/10

8.8/10

User Ratings

4.2

(10)

4.4

(72)
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Software Demo

Demo

View demo

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Features

Total Features

7 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $69
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          4.2

          (based on 10 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          31

          Very Good

          32

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Nokia

          Nokia

          Hydro Quebec

          Hydro Quebec

          ESA

          ESA

          Pfizer

          Pfizer

          Dollar Tree

          Dollar Tree

          Vigor Industrial

          Vigor Industrial

          Media and Screenshots

          Screenshots
          Risk Grab

          2 Screenshots

          Overview

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Alcea IssueTrack offers Free Trial, but Issuetrak does not.

          Alcea IssueTrack is designed for Large Enterprises, Medium Business and Small Business.

          Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Issuetrak begins at $69/User/Month, while pricing details for Alcea IssueTrack are unavailable.

          Some top alternatives to Alcea IssueTrack includes Freshservice, Issuetrak, PagerDuty, YetiCloud, Amixr, TaskSift, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and PhaseWare Tracker.

          Some top alternatives to Issuetrak includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].