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Compare Airtable vs HubSpot Service Hub vs Zendesk Support vs Zoho Desk

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Overview

Description

Airtable is a collaborative database with powerful tools for managing projects, visualizing information, and sharing with others. Task lists, calendars, comments, due dates, member ... Read More

HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $1,200
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.5/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

11 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $1,200
          Pricing Plans
          • Free

            • Unlimited bases

            • Up to 5 creators or editors

            • Unlimited commenter & read-only users

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          • Plus

            • Includes features of Free plan, plus

            • 3 extensions per base

            • 3 sync integrations

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          • Pro

            • Includes features of Plus plan, plus

            • 10 extensions per base

            • 7 sync integrations including Jira Cloud

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          • Browse all pricing plans
          • Free

            • Contact management

            • Ticketing

            • Live chat

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          • Starter

            • Includes features of Free tools, plus

            • Conversation routing

            • Simple ticket automation

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          • Professional

            • Includes features of the Starter plan, plus

            • Service analytics

            • Customer feedback surveys

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1140

          Very Good

          124

          Good

          20

          Poor

          1

          Terible

          3

          Excellent

          750

          Very Good

          65

          Good

          5

          Poor

          2

          Terible

          0

          Expert's Review generated by AI

          Airtable is a versatile and powerful platform that caters to a wide range of needs, as highlighted by its dedicated user base. Users appreciate its user-friendly interface and flexibility, making ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Provides unmatched flexibility for various tasks, making project management simple and tailored to specific needs.

          • User-friendly interface that is surprising for a digital tool, offering easy customization and different views for enhanced usability.

          • Seamless organization, collaboration, and customization of databases to streamline workflows significantly.

          • Easy to integrate and customize databases, project trackers, and workspaces for efficient data management.

          • Ability to manage complexity while remaining simple to use in a basic way, with extensive connections for different use cases.

          • Initial setup can be daunting, requiring some support to create customized databases tailored to specific needs.

          • Interface may not always be simple and can be overwhelming for newcomers, particularly during setup and template customization.

          • While flexible, might not be adequate for complex data modeling in specialized sectors compared to more refined platforms.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Boiler Room

          Boiler Room

          New York City Ballet

          New York City Ballet

          Outdoor Invoices

          Outdoor Invoices

          Stella

          Stella

          Santa Cruz

          Santa Cruz

          gofundme Charity

          gofundme Charity

          Media and Screenshots

          Screenshots
          Task priority

          7 Screenshots

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Airtable nor HubSpot Service Hub offers a free trial.

          Airtable is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HubSpot Service Hub is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Airtable Starts at $10/User/Month when Billed Yearly whereas for HubSpot Service Hub Starts at $1,200.

          Some top alternatives to Airtable includes Trello, Smartsheet, Asana, CollaborateCloud, ClickUp, DoSheets, Lark, Google Workspace, Google Sheets and Notion.

          Some top alternatives to HubSpot Service Hub includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, Salesforce Service Cloud, Helpspot, Helprace, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].