Speech Analytics Software is a category
Researched and Edited by Rajat Gupta
Last updated: April 2025
Researched and Edited by Rajat Gupta
Last updated: April 2025
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26% Software offers Free Trial
18% Software offers Freemium
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Product Description
Daisee is an innovative AI-based voice analytics and call centre quality assurance platform that helps businesses understand their customers on a deeper level. With a multitude of analytic mechanisms and a user-friendly single-window interface, Daisee enables quick call transcription, ...
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Daisee offers custom pricing plan
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Product Description
Contexta360, an advanced AI software, offers an affordable and user-friendly suite for businesses. It enhances speech analytics and quality management by seamlessly integrating with current systems. This comprehensive solution caters to businesses of all sizes.
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Contexta360 offers custom pricing plan
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Product Description
Cognitive View is a cutting-edge communication and collaboration monitoring software that provides invaluable insights and overviews for your business. Founded in 2018, it combines artificial intelligence and regulatory compliance expertise to offer a customer-centric solution for conduct risk ...
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Free Trial available
Cognitive View offers custom pricing plan
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Product Description
Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature ...
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Castel Explore offers custom pricing plan
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Product Description
Introducing Aigent, the innovative Live Voice AI SaaS platform designed for call centers. Our cutting-edge technology seamlessly integrates with existing telephony systems, empowering agents with real-time guidance to improve customer interactions. With Aigent, all calls can be accessed at ...
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Aigent offers custom pricing plan
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Product Description
Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...
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Free Trial available
Awaken Conversations offers custom pricing plan
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Product Description
Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...
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Observe.AI offers custom pricing plan
Pros & Cons
Provides comprehensive breakdown of call aspects for coaching and meetings.
Advanced intelligence for call analysis, including specific word searches.
User-friendly interface that is easy to navigate and share data.
Constantly monitors agent work to enhance coaching and service quality.
System still needs to recognize Spanish for broader customer coverage.
Training AI can be time-consuming before full functionality.
Product Description
Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From ...
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Verint Speech Analytics offers custom pricing plan
Pros & Cons
Easy to use interface with good navigation and transcription accuracy.
Quick access to information for process improvement and policy studies.
Ability to uncover insights easily, aiding various business units.
Helpful in identifying customer experience issues for improvement.
Complexity of features may be challenging for new users without support.
Limited app and connector options in the Marketplace for enhanced functionalities.
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Product Description
VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately detect customer sentiments in their voices. With the use of Intelligence and Natural Language Processing ...
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VoiceBase offers custom pricing plan
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Product Description
Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...
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Tethr offers custom pricing plan
Pros & Cons
Efficient and reliable in providing quick insights from large data sets.
Intuitive and easy-to-use platform, requiring limited training with a supportive team.
Offers customizable reports, dashboards, and filtering options to suit various needs.
Provides deep insights and analysis capabilities, aiding in decision-making.
Users may face challenges with search functionalities unless they are specific in their queries.
Limited variety in the Marketplace for additional apps and connectors, potentially limiting advanced features and functionalities.
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Product Description
CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog ...
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CallMiner Eureka offers custom pricing plan
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Product Description
Introducing Prodigal, a cutting-edge Consumer Finance Intelligence solution that transforms customer and patient interactions into profits and exceptional experiences. Leveraging decades of expertise in finance and data science, Prodigal's real-time and post-engagement apps empower lenders and ...
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Prodigal offers custom pricing plan
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Product Description
NeoSound Intelligence is an innovative voice analytics tool designed specifically for call centers to improve customer interactions. With advanced features, it helps quality managers identify key requests from numerous calls and offers the option to review call recordings for better ...
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NeoSound Intelligence offers custom pricing plan
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Product Description
.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...
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Starts from $45/User/Month
