8.9
Spot Score
Effortless customer support at your fingertips.
User Ratings
Main Features
Pricing
Starts from $6/User/Month, also offers free forever plan
Free Trial available
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9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
AI based Chatbots
AI Assistant
Ticketing
+ 10 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
Reporting and Analysis
Chat (Messaging)
Custom Domain
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly