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7.6

Spot Score

ULTATEL - Call Center Software

ULTATEL Alternatives and Competitors

Streamline all your customer communications in one click.

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Main Features

  • Auto Call Recording
  • Call Monitoring
  • IVR Support
  • Live Chat

Pricing

  • Starts from $37.95/User/Month when Billed Yearly

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Alternatives of ULTATEL with

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List of the Top ULTATEL alternatives as of April 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

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Product Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Starts from $85/user/month when monthly

7.9

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

  • Queue Management (Calls)

  • IVR Support

  • Auto Call Recording

+ 1 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

7.7

Spot Score

Telax - Call Center Software

Telax

Efficient sales channel management made easy.

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4.4

(23)

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Product Description

The TELAX software for call centers is designed for the most demanding environments and covers all efficient sales channel management. It can be used on a multi-user basis or as a standalone application on one computer. TELAX is easy to use, flexible, multi-lingual and supports full integration ...

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Common Features

  • Queue Management (Calls)

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

Pricing

Telax offers custom pricing plan

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

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4.9

(29)

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Starts from $50/User/Month

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

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Product Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Free Trial available

Starts from $25/User/Month when Billed Yearly

8.3

Spot Score

Servetel - Call Center Software

Servetel

Streamline your customer communication effortlessly.

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Product Description

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

Pricing

Free Trial available, Try Now

Servetel offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Live Chat

  • Queue Management (Calls)

  • IVR Support

+ 2 more

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 2 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Ozonetel CloudAgent - Contact Center Operations Software

Ozonetel CloudAgent

Unleashing the power of customer service.

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4.5

Add to compare

Product Description

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while enabling enterprise class customer service across all channels with advanced analytics and meaningful ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Ozonetel CloudAgent offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

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3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

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Researched by Rajat Gupta