7.3
Spot Score
Transforming call monitoring with AI technology.
Main Features
Pricing
Provana Speech Analytics offers custom pricing plan
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Auto Call Recording
Call Monitoring
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Auto Call Recording
Call Monitoring
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Pricing
Starts from $85/user/month when monthly
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Auto Call Recording
Call Monitoring
Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan