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Compare Provana Speech Analytics vs Verint Speech Analytics

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Provana Speech Analytics - Call Center Software

Provana Speech Analytics

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Verint Speech Analytics - Speech Analytics Software

Verint Speech Analytics

(50)
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Overview
Affiliate Disclosure

Description

Provana Speech Analytics is an AI-powered call centre platform designed to provide effective and cost-efficient call monitoring. It automatically rates and monitors every call, giving you a ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.3/10

Not Available

User Ratings

4.1

(16)
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Software Demo

Demo

Provana Speech Analytics has not given any software demo yet

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Features

Total Features

2 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        4.1

        (based on 16 reviews)
        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        Pros and Cons

        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Alternatives
        Nextiva - Call Center Software
        Nextiva

        4.4

        TalkDesk - Call Center Software
        TalkDesk

        4.4

        Call Center Studio - Call Center Software
        Call Center Studio

        4.7

        NeoSound Intelligence - Speech Analytics Software
        NeoSound Intelligence
        VoiceBase - Speech Analytics Software
        VoiceBase

        5

        Castel Explore - Speech Analytics Software
        Castel Explore

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Provana Speech Analytics nor Verint Speech Analytics offers a free trial.

        Provana Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Provana Speech Analytics and Verint Speech Analytics are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Provana Speech Analytics includes Nextiva, TalkDesk, Call Center Studio, Dialpad Contact Center, VoiceIQ, NeoSound Intelligence, Observe.AI, Verint Speech Analytics, Castel Explore and SmartSpeech.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA