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Compare Provana Speech Analytics vs Verint Speech Analytics

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Provana Speech Analytics - Call Center Software

Provana Speech Analytics

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Verint Speech Analytics - Speech Analytics Software

Verint Speech Analytics

(50)
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Overview
Affiliate Disclosure

Description

Provana Speech Analytics is an AI-powered call centre platform designed to provide effective and cost-efficient call monitoring. It automatically rates and monitors every call, giving you a ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.3/10

Not Available

User Ratings

4.1

(16)
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Software Demo

Demo

Provana Speech Analytics has not given any software demo yet

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Features

Total Features

2 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Large Enterprises
          • Small Business
          • Medium Business
          Platforms Supported
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.1

          (based on 16 reviews)
          Rating Distribution

          No reviews available for the product

          Excellent

          30

          Very Good

          12

          Good

          8

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

          Pros and Cons

          • Easy to use interface with good navigation and transcription accuracy.

          • Quick access to information for process improvement and policy studies.

          • Ability to uncover insights easily, aiding various business units.

          • Helpful in identifying customer experience issues for improvement.

          • Powerful tool for searching keywords and making data-driven decisions.

          • Complexity of features may be challenging for new users without support.

          • Limited app and connector options in the Marketplace for enhanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Customers

          Customers

          No Customers information available.

          DHL

          DHL

          BMO

          BMO

          Carnival

          Carnival

          Media and Screenshots

          Screenshots

          No screenshots available.

          verint

          2 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Call Center Studio - Call Center Software
          Call Center Studio

          4.7

          NeoSound Intelligence - Speech Analytics Software
          NeoSound Intelligence
          VoiceBase - Speech Analytics Software
          VoiceBase

          5

          Castel Explore - Speech Analytics Software
          Castel Explore

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Provana Speech Analytics nor Verint Speech Analytics offers a free trial.

          Provana Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

          Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Provana Speech Analytics and Verint Speech Analytics are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Provana Speech Analytics includes Nextiva, TalkDesk, Call Center Studio, Dialpad Contact Center, VoiceIQ, NeoSound Intelligence, Observe.AI, Verint Speech Analytics, Castel Explore and SmartSpeech.

          Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA