8.6
Spot Score
Empowering agents to deliver exceptional customer service.
Main Features
Pricing
mySQM Customer Service QA offers custom pricing plan
Showing 1-7 out of 7
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...
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No common features
Unique Features
Quotes (Proposals)
List Management
Customer Support
+ 5 more
Pricing
Free Trial available, Try Now
9.0
Spot Score
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Product Description
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 6 more
Unique Features
Predictive Dialer
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 6 more
Unique Features
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
8.9
Spot Score
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Product Description
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 6 more
Unique Features
Predictive Dialer
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
9.8
Spot Score
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
Live Chat
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 21 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
8.0
Spot Score
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Product Description
Introducing Mobcall, the revolutionary call monitoring software designed to elevate your business results. With cutting-edge technology, it maximizes your marketing and sales efforts while improving team performance. Mobcall streamlines all communication channels, giving you effortless control ...
Read moreCommon Features
Concurrency Support
Queue Management (Calls)
IVR Support
+ 2 more
Unique Features
Predictive Dialer
Pricing
Free Trial available
Mobcall offers custom pricing plan