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Compare mySQM Customer Service QA vs Call Center Studio vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

mySQM Customer Service QA - Call Center Software

mySQM Customer Service QA

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Call Center Studio - Call Center Software

Call Center Studio

(80)
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Overview
Affiliate Disclosure

Description

mySQM's revolutionary customer service QA software was designed with one goal in mind - to help call center agents deliver a high quality customer experience. This intuitive tool provides ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

8.6/10

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

View demo

View demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          4.7

          (based on 83 reviews)
          Rating Distribution

          No reviews available for the product

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Integrations

          Integration with other apps

          No Integration information available.

          Zoho CRM
          Zoho CRM

          4.1

          (8849 reviews)
          Salesforce
          Salesforce

          4.3

          (31400 reviews)
          HubSpot CRM
          HubSpot CRM

          4.2

          (10374 reviews)

          Customers

          Customers

          No Customers information available.

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots

          No screenshots available.

          Admin

          6 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          FIVE CRM - CRM Software
          FIVE CRM
          Zendesk Talk - Call Center Software
          Zendesk Talk

          4.3

          Nextiva - Call Center Software
          Nextiva

          4.4

          Zendesk Talk - Call Center Software
          Zendesk Talk

          4.3

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Call Center Studio offers Free Trial, but mySQM Customer Service QA does not.

          mySQM Customer Service QA is designed for Large Enterprises, Medium Business and Small Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both mySQM Customer Service QA and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to mySQM Customer Service QA includes Nextiva, FIVE CRM, Zendesk Talk, TalkDesk, XCALLY, uContact, Call Center Studio, Truly, LiveAgent, My Hotline and Mobcall.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA