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Five9 - Contact Center Operations Software

Five9 Alternatives and Competitors

Exceptional customer service, simplified.

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Pricing

  • Five9 offers custom pricing plan

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Alternatives of Five9 with

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List of the Top Five9 alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

7.9

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

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Product Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $25/user/month when yearly

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

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4.5

(35)

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Product Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

VCC Live - Contact Center Operations Software

VCC Live

Maximize customer satisfaction with VCC Live.

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4.7

(63)

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Product Description

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $50/Month when Billed Yearly

ice Contact Center - Contact Center Operations Software

ice Contact Center

Boost efficiency and cut costs with ice Contact Center.

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4.0

(10)

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Product Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer service initiatives. The real-time nature of ice means that business will see performance metrics in near-real ...

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Common Features

No common features

Unique Features

No unique features

Pricing

ice Contact Center offers custom pricing plan

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

Streamline your customer service with ease.

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3.7

(50)

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Product Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...

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Common Features

No common features

Unique Features

No unique features

Pricing

RingCentral Contact Center offers custom pricing plan

CloudCall - Contact Center Operations Software

CloudCall

Unleash the power of conversations for business success.

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Product Description

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data quality and efficiency. With an easy-to-use interface, CloudCall simplifies ...

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Common Features

No common features

Unique Features

No unique features

Pricing

CloudCall offers custom pricing plan

9.1

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

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Product Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

CloudContactAI - SMS Marketing Software

CloudContactAI

Streamline communication and boost customer engagement.

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4.4

(10)

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Product Description

CloudContactAI is an all-encompassing marketing solution specifically tailored to small businesses. With its efficient web-based portal, clients can engage in two-way, real-time conversations with their customers, all while leveraging text messaging, email, and voice campaigns. This ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $25/Month

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Researched by Rajat Gupta