CloudContactAI Reviews in January 2025: User Ratings, Pros & Cons

"Great alternative to Klaviyo if you have too many contacts"

What do you like best about CloudContactAI? I was able to send out emails and SMS messages for business easily. The real-time inbox enables me to respond quickly to incoming messages. I'm also able to add other users to the account to enable these users to triage incoming support requests. What do you dislike about CloudContactAI? The reporting could be enhanced. The dashboard for Email and SMS is nice as is the Daily Activity Report, but I suppose it would be nice to see some additional ...

"Quick, easy, and highly effective!"

What do you like best about CloudContactAI? Communications has never been easier thanks to CCAI's easy-to-use platform. What separates CCAI from the rest is their bi-directional messaging capabilities, fully customizable Enterprise Dashboard, seamless integrations, and customer attention. What do you dislike about CloudContactAI? CCAI has decreased operational costs while increasing productivity, member communication, and revenue. What problems is CloudContactAI solving and how is that ...

"Incredibly easy to use!"

What do you like best about CloudContactAI? It was incredibly easy to get started with CloudContactAI. I was able to get started sending text message campaigns immediately after my account was set up. What do you dislike about CloudContactAI? I was pleased with the platform and loved their integrations, but would like to see them grow their integrations library. What problems is CloudContactAI solving and how is that benefiting you? Communication with our clients, automating responses to ...

"The most effective way to reach your target audience."

What do you like best about CloudContactAI? The cost and ease of using CCAI's technology is something that we not only utilize in our trade association, but we constantly recommend their product/service to all those we serve and support. What do you dislike about CloudContactAI? Not so much a "dislike" but rather an observation is that, unfortunately, many people are simply unaware of the advantages of having SMS capability. This is why we must let others know that this technology not only ...

"Best Software for SMS Marketing"

What do you like best about CloudContactAI? The software is easy to use and the customer service is always helpful and friendly. What do you dislike about CloudContactAI? Nothing, their team was professional, friendly, and made sure to explain everything that was going on. What problems is CloudContactAI solving and how is that benefiting you? It increases brand awareness, promotes products and services, and Improves customer service.

"Ease of use with CloudContactAI"

What do you like best about CloudContactAI? I am able to send mass texts and get my clients signup for yoga classes. Its easy to use and I am not using any other marketing tool. What do you dislike about CloudContactAI? As of right now - the product is really good. Probably more reporting would be helpful. What problems is CloudContactAI solving and how is that benefiting you? It helps me with scheduling, communication, reporting and payment. I am aware of who will be attending my classes, ...

"CloudContactAI powerful platform and ease of use"

What do you like best about CloudContactAI? CloudContactAI has allowed me to communicate with my different clients through SMS, MMS, Email and Voice using different strategies like direct messages, campaigns, scheduling and segmentation, everything with a powerful platform and ease of use What do you dislike about CloudContactAI? Nothing, i don't dislike nothing about CloucContactAI What problems is CloudContactAI solving and how is that benefiting you? I need to communicate with my current ...

"Superior Solution for Seamless Customer Communications"

What do you like best about CloudContactAI? I have been using CloudContactAI for six months now, and it has consistently exceeded my expectations. This innovative solution transforms the way we communicate with our customers. Its robust and easy-to-use features stand out in the crowded field of customer communication solutions. Its SMS functionality is top-notch. The ability to send bulk messages while personalizing them for each recipient is a major standout. The efficiency and delivery ...

"A Good Platform for SMS Marketing"

What do you like best about CloudContactAI? While features are still steadily being added, it's an excellent platform that is simple for managing clients, launching campaigns, interacting with clients, downloading campaign results, and monitoring campaign statistics. What do you dislike about CloudContactAI? It's still a developing platform. Not that it's a bad thing, but there are still some features that would be nice that some of the competition has that CCAI has, but it's a fairly small ...

"I work in CloudContactAI every day, and I really like it"

What do you like best about CloudContactAI? It's easy to reach our existing player database through SMS and Voice using CloudContactAI. They've integrated CloudContactAI with our website and our customer CRM, which means I don't have to upload lists. What do you dislike about CloudContactAI? We need to start using their email support to see voice, email, and SMS communication for all our contacts. We're still using another vendor for email, but I think that's on the roadmap. What problems ...