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Compare Zultys MXIE vs ZIWO vs Nextiva

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ZIWO - Call Center Software
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Overview

Description

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More

ZIWO is recognized as the leading Cloud Contact Center Solution, making it the ideal tool for elevating customer service experiences. It not only enhances customer interactions with ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $109
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

3.9

(53)
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Software Demo

Demo

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Features

Total Features

0 Features

11 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $109
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        ziwo pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        13

        Very Good

        9

        Good

        5

        Poor

        0

        Terible

        1

        Excellent

        28

        Very Good

        4

        Good

        1

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        ZIWO has garnered positive feedback for its advanced features that enhance call center operations. Users appreciate the IVR feature, call detection by country code, and the ease of monitoring ...Read more

        Pros and Cons
        • Automated detection of phone number country codes enhances convenience and efficiency.

        • Easy access and navigation through different options in the apps, improving user experience.

        • Excellent call tracking and recording capabilities contribute to operational efficiency.

        • User-friendly interface and design with continuous improvement efforts for better usability.

        • Ability to make calls remotely, facilitating work flexibility and productivity.

        • Occasional system freezes causing delays in operation.

        • Automatic logging out after page refresh affecting user experience.

        • Limitations in features availability, like call counting on the home page and call number search.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        5 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        ZIWO offers Free Trial, but Zultys MXIE does not.

        Zultys MXIE is designed for Large Enterprises, Medium Business and Small Business.

        ZIWO is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of ZIWO begins at $109/User/Month, while pricing details for Zultys MXIE are unavailable.

        Some top alternatives to Zultys MXIE includes uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center, RingCentral Contact Center, Focus Contact Center, Vocantas Communicate, i2x and CallMatrix.

        Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].